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Author Topic: [EN] Wacom Intuos: pen writes even when not touching the surface  (Read 3004 times)

Offline Lanzi

  • User
  • Posts: 1.777
For 5 days now I have the problem, that my wacom intuos is reacting in a really strange way. Before I was drawing (in gimp) when I touched the surface, now it is not stopping to draw when I lift the pen from the surface (event at a distance of 3-5 cm!)

Is my pen broken or is anybody else facing the problem?
Code: [Select]
System:    Host: hal Kernel: 5.6.4-towo.2-siduction-amd64 x86_64 bits: 64 compiler: gcc v: 9.3.0 Console: tty 1
           Distro: siduction 15.1.0 Paint It Black - kde - (201601162135) base: Debian GNU/Linux bullseye/sid
Machine:   Type: Desktop Mobo: ASUSTeK model: Z170-DELUXE v: Rev 1.xx serial: 151056041000510
           UEFI [Legacy]: American Megatrends v: 1602 date: 01/07/2016
Battery:   Device-1: hidpp_battery_0 model: Logitech M705 charge: 60% status: Discharging
Memory:    RAM: total: 31.24 GiB used: 6.36 GiB (20.4%)
           Array-1: capacity: 64 GiB slots: 4 EC: None max module size: 16 GiB note: est.
           Device-1: ChannelA-DIMM1 size: 16 GiB speed: 2133 MT/s type: DDR4
           Device-2: ChannelA-DIMM2 size: No Module Installed
           Device-3: ChannelB-DIMM1 size: 16 GiB speed: 2133 MT/s type: DDR4
           Device-4: ChannelB-DIMM2 size: No Module Installed
CPU:       Topology: Quad Core model: Intel Core i7-6700 bits: 64 type: MT MCP arch: Skylake-S rev: 3 L2 cache: 8192 KiB
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 54398
           Speed: 3991 MHz min/max: 800/4000 MHz Core speeds (MHz): 1: 3965 2: 3944 3: 3933 4: 3917 5: 3908 6: 3879 7: 3867
           8: 3970
Graphics:  Device-1: Intel HD Graphics 530 vendor: ASUSTeK driver: i915 v: kernel bus ID: 00:02.0
           Display: server: X.org 1.20.8 driver: modesetting unloaded: fbdev,vesa tty: 170x74
           Message: Advanced graphics data unavailable in console for root.
Audio:     Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel
           bus ID: 00:1f.3
           Device-2: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo bus ID: 1-5:2
           Sound Server: ALSA v: k5.6.4-towo.2-siduction-amd64
Network:   Device-1: Intel Ethernet I219-V vendor: ASUSTeK driver: e1000e v: 3.2.6-k port: f040 bus ID: 00:1f.6
           IF: enp0s31f6 state: up speed: 1000 Mbps duplex: full mac: f8:32:e4:75:47:b5
           Device-2: Broadcom and subsidiaries BCM4360 802.11ac Wireless Network Adapter vendor: ASUSTeK
           driver: bcma-pci-bridge v: N/A port: f040 bus ID: 06:00.0
           Device-3: Intel I211 Gigabit Network vendor: ASUSTeK driver: igb v: 5.6.0-k port: d000 bus ID: 0a:00.0
           IF: enp10s0 state: down mac: f8:32:e4:75:47:b4
Drives:  Yes
Sensors:   System Temperatures: cpu: 29.8 C mobo: 27.8 C
           Fan Speeds (RPM): N/A
Info:      Processes: 318 Uptime: 5h 42m Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.16 inxi: 3.0.38

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lsusb
Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 007 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 002: ID 056a:00b1 Wacom Co., Ltd PTZ-630 [Intuos3 (6x8)]
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0b05:180a ASUSTek Computer, Inc. Broadcom BCM20702 Single-Chip Bluetooth 4.0 + LE
Bus 001 Device 003: ID 045e:0750 Microsoft Corp. Wired Keyboard 600
Bus 001 Device 002: ID 046d:0825 Logitech, Inc. Webcam C270
Bus 001 Device 005: ID 058f:6364 Alcor Micro Corp. AU6477 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


Offline whistler_mb

  • User
  • Posts: 198
I have a Wacom Intuos Pen. It only draws in Gimp if the pen touch the surface. If I lift of the pen the drawing stops.

Code: [Select]
System:    Host: Tuxedo Kernel: 5.6.4-towo.1-siduction-amd64 x86_64 bits: 64 Desktop: KDE Plasma 5.18.4
           Distro: siduction 13.1.0 Firestarter - kde - (201305211844)
Machine:   Type: Laptop System: Notebook product: W230ST v: N/A serial: <superuser/root required>
           Mobo: Notebook model: W230ST serial: <superuser/root required> BIOS: American Megatrends v: 4.6.5 date: 10/03/2013
Battery:   ID-1: BAT0 charge: 54.3 Wh condition: 54.3/62.2 Wh (87%)
CPU:       Quad Core: Intel Core i7-4702MQ type: MT MCP speed: 2195 MHz min/max: 800/3200 MHz
Graphics:  Device-1: Intel 4th Gen Core Processor Integrated Graphics driver: i915 v: kernel
           Device-2: NVIDIA GK106M [GeForce GTX 765M] driver: N/A
           Display: x11 server: X.Org 1.20.8 driver: intel resolution: 1920x1080~60Hz, 1920x1080~60Hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics 4600 (HSW GT2) v: 4.5 Mesa 20.0.4
Network:   Device-1: Intel Wireless 7260 driver: iwlwifi
           Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet driver: r8169
           Device-3: Realtek RTL8153 Gigabit Ethernet Adapter type: USB driver: r8152
Drives:    Local Storage: total: 1.48 TiB used: 871.63 GiB (57.5%)
Info:      Processes: 296 Uptime: 3d 6h 44m Memory: 15.56 GiB used: 6.99 GiB (44.9%) Shell: zsh inxi: 3.0.38

Code: [Select]
lsusb
Bus 003 Device 002: ID 8087:8000 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 003: ID 174c:55aa ASMedia Technology Inc. Name: ASM1051E SATA 6Gb/s bridge, ASM1053E SATA 6Gb/s bridge, ASM1153 SATA 3Gb/s bridge, ASM1153E SATA 6Gb/s bridge
Bus 004 Device 004: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter
Bus 004 Device 002: ID 2109:0813 VIA Labs, Inc. USB3.0 Hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 007: ID 5986:0400 Acer, Inc BisonCam, NB Pro
Bus 002 Device 005: ID 8087:07dc Intel Corp.
Bus 002 Device 013: ID 056a:030e Wacom Co., Ltd CTL-480 [Intuos Pen (S)]
Bus 002 Device 012: ID 12d1:15c1 Huawei Technologies Co., Ltd. ME906s LTE M.2 Module
Bus 002 Device 006: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 002 Device 004: ID 046d:c318 Logitech, Inc. Illuminated Keyboard
Bus 002 Device 002: ID 2109:2813 VIA Labs, Inc. USB2.0 Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Offline Lanzi

  • User
  • Posts: 1.777
Thanks for the answer. I found a used one on ebay. So in a few days I will know more :)