[EN] Wacom Tablet

[finotti]

I have just built a new computer and have siduction installed and up to date.

For some reason, my Wacom tablet keeps disconnecting sporadically.  Since it was running fine in the previous computer, which was running aptosid, I assume that there is no problem with the tablet itself.

Here is the message I got in dmesg after a disconnect:

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[ 2989.864064] wacom 0003:056A:0374.0008: hidraw6: USB HID v1.10 Device [Wacom Co.,Ltd. Intuos S] on usb-0000:0c:00.0-12/input0
[ 2989.864090] input: Wacom Intuos S Pen as /devices/pci0000:00/0000:00:02.1/0000:05:00.0/0000:06:0c.0/0000:0c:00.0/usb1/1-12/1-12:1.0/0003:056A:0374.0008/input/input29
[ 2989.864211] input: Wacom Intuos S Pad as /devices/pci0000:00/0000:00:02.1/0000:05:00.0/0000:06:0c.0/0000:0c:00.0/usb1/1-12/1-12:1.0/0003:056A:0374.0008/input/input31

journalctl -xe showd no related error.

I tried different ports, and it did not help.  Also, other devices, like mouse and keyboard, do not seem to disconnect at all.

It happens sporadically, even when it is not being used or touched.  (I just see the notification in plasma.)

My wife uses the tablet extensively to teach, so this is a big problem for us...  Any help would really be greatly appreciated!

Here is some info about the system:

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$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 174c:2074 ASMedia Technology Inc. ASM1074 High-Speed hub
Bus 001 Device 003: ID 13d3:3602 IMC Networks Wireless_Device
Bus 001 Device 004: ID 2109:2811 VIA Labs, Inc. Hub
Bus 001 Device 005: ID 0764:0501 Cyber Power System, Inc. CP1500 AVR UPS
Bus 001 Device 006: ID 24f0:0105 Metadot Das Keyboard 4
Bus 001 Device 007: ID 413c:301a Dell Computer Corp. Dell MS116 Optical Mouse
Bus 001 Device 008: ID 0b05:19af ASUSTek Computer, Inc. AURA LED Controller
Bus 001 Device 009: ID 046d:0825 Logitech, Inc. Webcam C270
Bus 001 Device 010: ID 056a:0374 Wacom Co., Ltd CTL-4100 [Intuos (S)]
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 174c:3074 ASMedia Technology Inc. ASM1074 SuperSpeed hub
Bus 002 Device 003: ID 2109:8110 VIA Labs, Inc. Hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 002: ID 1235:8213 Focusrite-Novation Scarlett 8i6 USB
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub


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$ inxi -v3
System:
  Host: debian Kernel: 6.15.8-1-siduction-amd64 arch: x86_64 bits: 64
    compiler: gcc v: 14.2.0
  Desktop: KDE Plasma v: 6.3.6 Distro: siduction 2024.1.0 shine-on - kde -
    (202412261719) base: Debian GNU/Linux 13 (trixie)
Machine:
  Type: Desktop System: ASUS product: N/A v: N/A serial: <superuser required>
  Mobo: ASUSTeK model: TUF GAMING B850-PLUS WIFI v: Rev 1.xx
    serial: <superuser required> UEFI: American Megatrends v: 0237
    date: 09/20/2024
CPU:
  Info: 8-core model: AMD Ryzen 7 9700X bits: 64 type: MT MCP arch: N/A rev: 0
    cache: L1: 640 KiB L2: 8 MiB L3: 32 MiB
  Speed (MHz): avg: 2993 min/max: 605/5582 boost: enabled cores: 1: 2993
    2: 2993 3: 2993 4: 2993 5: 2993 6: 2993 7: 2993 8: 2993 9: 2993 10: 2993
    11: 2993 12: 2993 13: 2993 14: 2993 15: 2993 16: 2993 bogomips: 121364
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: Advanced Micro Devices [AMD/ATI] Navi 23 [Radeon RX 6600/6600
    XT/6600M] vendor: ASRock driver: amdgpu v: kernel arch: RDNA-2
    bus-ID: 03:00.0
  Device-2: Advanced Micro Devices [AMD/ATI] Granite Ridge [Radeon Graphics]
    vendor: ASUSTeK driver: amdgpu v: kernel arch: RDNA-2 bus-ID: 0e:00.0
    temp: 34.0 C
  Device-3: Logitech Webcam C270 driver: snd-usb-audio,uvcvideo type: USB
    bus-ID: 1-4.4:9
  Display: x11 server: X.Org v: 21.1.16 with: Xwayland v: 24.1.6 driver: X:
    loaded: amdgpu unloaded: fbdev,modesetting,radeon,vesa dri: radeonsi
    gpu: amdgpu resolution: 1: 1920x1080~60Hz 2: 1920x1080~60Hz
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 25.1.5-0siduction1
    glx-v: 1.4 direct-render: yes renderer: AMD Radeon RX 6600 (radeonsi navi23
    LLVM 19.1.7 DRM 3.63 6.15.8-1-siduction-amd64)
  Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo
    de: kscreen-console,kscreen-doctor gpu: amdgpu_top wl: wayland-info
    x11: xdriinfo, xdpyinfo, xprop, xrandr
Network:
  Device-1: Realtek RTL8125 2.5GbE vendor: ASUSTeK driver: r8169 v: kernel
    port: e000 bus-ID: 0a:00.0
  IF: eno1 state: down mac: 60:cf:84:cc:9d:90
  Device-2: MEDIATEK vendor: AzureWave driver: N/A port: N/A bus-ID: 0b:00.0
  IF-ID-1: tailscale0 state: unknown speed: -1 duplex: full mac: N/A
Drives:
  Local Storage: total: 17.28 TiB used: 6.58 TiB (38.1%)
Info:
  Memory: total: 60 GiB note: est. available: 60.48 GiB
    used: 11.14 GiB (18.4%)
  Processes: 616 Uptime: 1h 23m Init: systemd
  Packages: 4949 Compilers: gcc: 14.2.0 Shell: Bash v: 5.2.37 inxi: 3.3.38


[Geier0815]

libwacom-bin, libwacom-common, libwacom9 and, if you're using X11, xserver-xorg-input-wacom are installed?

[finotti]

Thanks for the reply!

Yes, they are:

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$ apt search libwacom

libwacom-bin/unstable,now 2.14.0-1 amd64 [installed]
  Wacom model feature query library -- binaries

libwacom-common/unstable,unstable,now 2.14.0-1 all [installed]
  Wacom model feature query library (common files)

libwacom-dev/unstable,now 2.14.0-1 amd64 [installed]
  Wacom model feature query library (development files)

libwacom9/unstable,now 2.14.0-1 amd64 [installed]
  Wacom model feature query library

xserver-xorg-input-wacom/unstable,now 1.2.3-1 amd64 [installed]
  X.Org X server -- Wacom input driver

It works perfectly when it is working, it just disconnects sporadically.

[finotti]

We are still having trouble with this...

I've bought a new tablet, to make sure that the tablet itself was not the problem, but it still keeps disconnecting.

You can see messages in the Xorg.0.log (the full file here: https://luisfinotti.org/misc/Xorg.0.log)

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[  2194.947] (EE) Wacom Intuos BT S Pad pad: Error reading wacom device : No such device
[  2194.948] (II) config/udev: removing device Wacom Intuos BT S Pad pad
[  2194.950] (II) UnloadModule: "wacom"
[  2194.980] (EE) Wacom Intuos BT S Pen stylus: Error reading wacom device : No such device
[  2194.980] (II) config/udev: removing device Wacom Intuos BT S Pen stylus
[  2194.982] (II) UnloadModule: "wacom"
[  2195.086] (II) config/udev: Adding input device Wacom Intuos BT S Pen (/dev/input/mouse2)
[  2195.086] (II) No input driver specified, ignoring this device.
[  2195.086] (II) This device may have been added with another device file.
[  2195.087] (II) config/udev: Adding input device Wacom Intuos BT S Pad (/dev/input/js0)
[  2195.087] (II) No input driver specified, ignoring this device.
[  2195.087] (II) This device may have been added with another device file.
[  2195.173] (II) config/udev: Adding input device Wacom Intuos BT S Pen (/dev/input/event7)
[  2195.173] (**) Wacom Intuos BT S Pen: Applying InputClass "libinput tablet catchall"
[  2195.173] (**) Wacom Intuos BT S Pen: Applying InputClass "Wacom USB tablet class"
[  2195.173] (II) Using input driver 'wacom' for 'Wacom Intuos BT S Pen'
[  2195.173] (**) Wacom Intuos BT S Pen: always reports core events
[  2195.173] (**) Option "Device" "/dev/input/event7"
[  2195.224] (II) wacom: Wacom Intuos BT S Pen: type not specified, assuming 'stylus'.
[  2195.224] (II) wacom: Wacom Intuos BT S Pen: other types will be automatically added.
[  2195.224] (**) wacom: Wacom Intuos BT S Pen stylus: Smooth panscrolling is enabled
[  2195.224] (--) wacom: Wacom Intuos BT S Pen stylus: using pressure threshold of 851 for button 1
[  2195.224] (**) wacom: Wacom Intuos BT S Pen stylus: panscroll is 0
[  2195.224] (**) wacom: Wacom Intuos BT S Pen stylus: panscroll modified to 1300
[  2195.224] (--) wacom: Wacom Intuos BT S Pen stylus: maxX=15200 maxY=9500 maxZ=4095 resX=100000 resY=100000  tilt=enabled
[  2195.224] (II) wacom: Wacom Intuos BT S Pen stylus: hotplugging dependent devices.
[  2195.224] (II) wacom: Wacom Intuos BT S Pen stylus: hotplugging completed.
[  2195.250] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:02.1/0000:05:00.0/0000:06:0c.0/0000:0c:00.0/usb1/1-4/1-4.2/1-4.2.1/1-4.2.1:1.0/0003:056A:03C5.0008/input/input29/event7"
[  2195.250] (II) XINPUT: Adding extended input device "Wacom Intuos BT S Pen stylus" (type: STYLUS, id 9)
[  2195.250] (**) Wacom Intuos BT S Pen stylus: (accel) keeping acceleration scheme 1
[  2195.250] (**) Wacom Intuos BT S Pen stylus: (accel) acceleration profile 0
[  2195.250] (**) Wacom Intuos BT S Pen stylus: (accel) acceleration factor: 2.000
[  2195.250] (**) Wacom Intuos BT S Pen stylus: (accel) acceleration threshold: 4
[  2195.303] (II) config/udev: Adding input device Wacom Intuos BT S Pad (/dev/input/event8)
[  2195.303] (**) Wacom Intuos BT S Pad: Applying InputClass "libinput tablet catchall"
[  2195.303] (**) Wacom Intuos BT S Pad: Applying InputClass "Wacom USB tablet class"
[  2195.303] (II) Using input driver 'wacom' for 'Wacom Intuos BT S Pad'
[  2195.303] (**) Wacom Intuos BT S Pad: always reports core events
[  2195.303] (**) Option "Device" "/dev/input/event8"
[  2195.303] (II) wacom: Wacom Intuos BT S Pad: type not specified, assuming 'pad'.
[  2195.303] (II) wacom: Wacom Intuos BT S Pad: other types will be automatically added.
[  2195.303] (**) wacom: Wacom Intuos BT S Pad pad: Smooth panscrolling is enabled
[  2195.303] (**) wacom: Wacom Intuos BT S Pad pad: panscroll is 0
[  2195.303] (**) wacom: Wacom Intuos BT S Pad pad: panscroll modified to 1000
[  2195.303] (II) wacom: Wacom Intuos BT S Pad pad: hotplugging dependent devices.
[  2195.303] (II) wacom: Wacom Intuos BT S Pad pad: hotplugging completed.
[  2195.332] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:02.1/0000:05:00.0/0000:06:0c.0/0000:0c:00.0/usb1/1-4/1-4.2/1-4.2.1/1-4.2.1:1.0/0003:056A:03C5.0008/input/input31/event8"
[  2195.332] (II) XINPUT: Adding extended input device "Wacom Intuos BT S Pad pad" (type: PAD, id 10)
[  2195.332] (**) Wacom Intuos BT S Pad pad: (accel) keeping acceleration scheme 1
[  2195.332] (**) Wacom Intuos BT S Pad pad: (accel) acceleration profile 0
[  2195.332] (**) Wacom Intuos BT S Pad pad: (accel) acceleration factor: 2.000
[  2195.332] (**) Wacom Intuos BT S Pad pad: (accel) acceleration threshold: 4

Another strange thing: I thought of reinstalling the drivers, but removing libwacom-common tries to remove a lot of the system.  In fact, the list is so long (600 to be removed) I cannot post it in here.  You can see it at https://luisfinotti.org/misc/libwacom.txt.

This cannot be right, can it?  (I have the same behavior in my laptop running siduction, though.)

[Geier0815]

First: My Wacom Bamboo works as it should.

Please have a look into your xorg.conf. If There are old entries about wacom, delete them. Then have a closer look at xsetwacom.

Have a look at https://wiki.ubuntuusers.de/Grafiktabletts/ and use deepl or something like it to translate