Siduction Forum > Software - Support

[EN] Problem with random rebooting

(1/3) > >>

ninefix:
Hi all, I've been using Siduction for many years without experimenting particular problems, but starting from 1 month ago, I'm struggling to understand because my system suddenly reboot. It happens both when I'm working on it as well as I'm far away from the PC. Randomly.

My machine type: Laptop System: SCHENKER product: SCHENKER_DOCK_15_SDO15L18

Spec:

CPU: 6-core Intel Core i7-8700T, 64GB RAM, Intel UHD Graphics 630

There is no temperature problem of CPU, I'm actively monitor the sensors and the CPU and system temperature are under 50 C°

I've already check the RAM with FULL test, and there are no problem.

I suspect that the problem is the video card

I'm experimented with different kernel and with different kernel paramenters, as mentioned in various post on the internet related to problem with Intel video card, but at the moment the problem persist.

Anyone have experimented something similar or have any hints?

Thanks so much for your time

hendrikL:
Please give us the output of  "inxi -Sa" and the output of "inxi -G"

ninefix:

--- Code: ---inxi -Sa
System:
  Host: a0nf69 Kernel: 6.6.10-1-siduction-amd64 arch: x86_64 bits: 64
    compiler: gcc v: 13.2.0 clocksource: tsc available: hpet,acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.6.10-1-siduction-amd64
    root=UUID=009a439f-e425-43ca-815f-7e46fbc5adfc ro quiet
    systemd.show_status=0 splash intel_idle.max_cstate=1 i915.enable_dc=0
    i915.enable_psr=0 i915.enable_guc=0 i915.enable_execlists=0
    ahci.mobile_lpm_policy=1
  Desktop: KDE Plasma v: 5.27.10 tk: Qt v: 5.15.10 wm: kwin_x11 vt: 2
    dm: SDDM Distro: siduction 17.1.0 Patience - kde - (201703051755)
    base: Debian GNU/Linux trixie/sid

--- End code ---


--- Code: ---inxi -G
Graphics:
  Device-1: Intel CoffeeLake-S GT2 [UHD Graphics 630] driver: i915 v: kernel
  Device-2: Generalplus 808 Camera driver: snd-usb-audio,uvcvideo type: USB
  Device-3: Chicony USB2.0 Camera driver: uvcvideo type: USB
  Display: x11 server: X.Org v: 21.1.10 with: Xwayland v: 23.2.3 driver: X:
    loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: i915 resolution:
    1: 1920x1080~60Hz 2: 1920x1080~60Hz 3: N/A
  API: EGL v: 1.5 drivers: iris,swrast platforms: gbm,x11,surfaceless,device
  API: OpenGL v: 4.6 vendor: intel mesa v: 23.3.2-2 renderer: Mesa Intel
    UHD Graphics 630 (CFL GT2)
--- End code ---

dibl:
Random reboots, in my experience, are almost always caused by a hardware fault. Could be internal power supply, a cold solder joint, a failing component on the system board, etc. Electronic components eventually break down from the heating and cooling cycles.

ninefix:
I've changed the NMVE SSD with a new one and the problem seems to happen more rarely.

I suspect that the problem could be caused by the high temperature of NVME, because I see that can reach 85/90 C° sometimes (under load)

Navigation

[0] Message Index

[#] Next page