After last dist-upgrade, hplip isn't working (SOLVED)

[gilpier]

Yesterday I upgrade my system: after this, hplip stop to work.
I tried to reinstall hplip and cups, but it continue without working.

[hendrikL]

Please provide us the output of

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inxi -S

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dpkg -l cups*

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dpkg -l hplip*

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dpkg -l hpi*

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dpkg -l printer-driver*

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lsusb

and tell us what kind of printer you are using.

greetz hendrikL

edit:
Ps. is the printer a network printer?

[gilpier]

siduction@W3GOR5JX63KOR37:~$ inxi -S

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System:    Host: W3GOR5JX63KOR37 Kernel: 3.9-6.towo-siduction-amd64 x86_64 (64 bit)
           Desktop: KDE 4.10.4 Distro: siduction 12.2.0 Riders on the Storm - kde - (201212092131)
siduction@W3GOR5JX63KOR37:~$ dpkg -l cups*
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Nome                    Versão          Arquitectura     Descrição
+++-=======================-================-================-====================================================
ii  cups                    1.6.2-9          amd64            Common UNIX Printing System(tm) - server
un  cups-browsed            <nenhuma>                         (nenhuma descrição disponível)
ii  cups-bsd                1.6.2-9          amd64            Common UNIX Printing System(tm) - BSD commands
ii  cups-client             1.6.2-9          amd64            Common UNIX Printing System(tm) - client programs (S
ii  cups-common             1.6.2-9          all              Common UNIX Printing System(tm) - common files
ii  cups-daemon             1.6.2-9          amd64            Common UNIX Printing System(tm) - daemon
un  cups-driver-gutenprint  <nenhuma>                         (nenhuma descrição disponível)
ii  cups-filters            1.0.34-3         amd64            OpenPrinting CUPS Filters
ii  cups-pdf                2.6.1-9          amd64            PDF writer backend for CUPS
un  cups-pk-helper          <nenhuma>                         (nenhuma descrição disponível)
ii  cups-ppdc               1.6.2-9          amd64            Common UNIX Printing System(tm) - PPD manipulation u
ii  cups-server-common      1.6.2-9          all              Common UNIX Printing System(tm) - server common file
un  cupsddk                 <nenhuma>                         (nenhuma descrição disponível)
un  cupsomatic-ppd          <nenhuma>                         (nenhuma descrição disponível)
un  cupsys-bsd              <nenhuma>

siduction@W3GOR5JX63KOR37:~$ dpkg -l hplip*

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Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Nome                    Versão          Arquitectura     Descrição
+++-=======================-================-================-====================================================
ii  hplip                   3.13.4-1.1       amd64            HP Linux Printing and Imaging System (HPLIP)
ii  hplip-cups              3.13.4-1.1       all              transitional dummy package for hpcups printer driver
ii  hplip-data              3.13.4-1.1       all              HP Linux Printing and Imaging - data files
ii  hplip-doc               3.13.4-1.1       all              HP Linux Printing and Imaging - documentation
ii  hplip-gui               3.13.4-1.1       all              HP Linux Printing and Imaging - GUI utilities (Qt-ba
un  hplip-ppds              <nenhuma>                         (nenhuma descrição disponível)

siduction@W3GOR5JX63KOR37:~$ dpkg -l hpi*

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Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)                                                            
||/ Nome                    Versão          Arquitectura     Descrição                                                
+++-=======================-================-================-====================================================
un  hpijs                   <nenhuma>                         (nenhuma descrição disponível)
ii  hpijs-ppds              3.13.4-1.1       all              HP Linux Printing and Imaging - HPIJS PPD files

siduction@W3GOR5JX63KOR37:~$ dpkg -l printer-driver*

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Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Nome                    Versão          Arquitectura     Descrição
+++-=======================-================-================-====================================================
un  printer-driver-all      <nenhuma>                         (nenhuma descrição disponível)
ii  printer-driver-foo2zjs  20130513dfsg0-1  amd64            printer driver for ZjStream-based printers
ii  printer-driver-gutenpri 5.2.9-1          amd64            printer drivers for CUPS
ii  printer-driver-hpcups   3.13.4-1.1       amd64            HP Linux Printing and Imaging - CUPS Raster driver (
ii  printer-driver-hpijs    3.13.4-1.1       amd64            HP Linux Printing and Imaging - printer driver (hpij
ii  printer-driver-min12xxw 0.0.9-6          amd64            printer driver for KonicaMinolta PagePro 1[234]xxW
ii  printer-driver-pnm2ppa  1.13-4           amd64            printer driver for HP-GDI printers
un  printer-driver-postscri <nenhuma>                         (nenhuma descrição disponível)
ii  printer-driver-splix    2.0.0+svn306-2   amd64            Driver for Samsung and Xerox SPL2 and SPLc laser pri

siduction@W3GOR5JX63KOR37:~$ lsusb

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Bus 003 Device 002: ID 046d:0825 Logitech, Inc. Webcam C270
Bus 005 Device 004: ID 03f0:4d11 Hewlett-Packard PSC 1400
Bus 005 Device 002: ID 093a:2516 Pixart Imaging, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 009 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

My printer is HP PSC 1410 All-In-One.
The printer is working, but now I cannot open hplip to configure it.

Thanks,

Gilbert

Edit: added some code-Tags [cryptosteve]

[gilpier]

Hendriki, the printer isn't a network printer, it is connected to a USB-2 port.

Thanks,

Gilbert

[hendrikL]

gilpier,

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hp-toolbox                                                                                                          
                                                              HP Linux Imaging and Printing System (ver. 3.13.4)                                                                                    
HP Device Manager ver. 15.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Traceback (most recent call last):
  File "/usr/bin/hp-toolbox", line 243, in <module>
    from PyQt4.QtGui import QApplication
RuntimeError: the sip module implements API v10.0 but the PyQt4.QtGui module requires API v9.2


So there is a problem with python(-sip?), it seems to be to new, maybe you/we have to wait a bit till the hp-toolbox is updated.

First, to manage and configure the printer you can use

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localhost:631 in your Browser to open the cups printer-config tool.

Ah, if you paste code please use the [code] tags.

greetz hendrikL

[hendrikL]

hi gilpier,

I just made an

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apt-get update && apt-get dist-upgrade
and now the hp-toolbox is working again, but it reminds me to update it.

So i think/hope that an update for it is coming soon.

My system

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System:    Host: hhl.atelier.net Kernel: 3.9-6.towo.1-siduction-amd64 x86_64 (64 bit)
           Desktop: KDE 4.10.4 Distro: siduction gefrickel

greetz hendrikL

[gilpier]

Hendriki, I apply your sugestion, and now hplip is working again. It seems that the problem was at python-kde.

Thanks,

Gilbert