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Author Topic:  generic-usb failure?  (Read 5678 times)

Offline clubex

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generic-usb failure?
« on: 2012/03/20, 12:05:03 »
(I'm not sure if this a kernel bug so please move it if necessary)

Today the Linux 3.3-0.towo.1-siduction-amd64 x86_64 kernel boot log has the following:
Quote

20/03/2012 09:35:30   generic-usb 0003   58F:9462.0002: usage index exceeded
20/03/2012 09:35:30   generic-usb 0003   58F:9462.0002: item 0 2 2 2 parsing failed
20/03/2012 09:35:30   generic-usb   probe of 0003:058F:9462.0002 failed with error -22
20/03/2012 09:35:30   input   Logitech Optical USB Mouse as /devices/pci0000:00/0000:00:02.0/usb2/2-1/2-1.3/2-1.3:1.0/input/input9
20/03/2012 09:35:30   generic-usb 0003   46D:C016.0003: input,hidraw1: USB HID v1.10 Mouse [Logitech Optical USB Mouse] on usb-0000:00:02.0-1.3/input0

I have 5 usb ports 3 of which are always in use.
The two which are for occasional use no longer work properly. Plugging in a usb stick into one of these ports brings up dolphin which hangs for a while and eventually reports:
Quote

Could not start process. Cannot talk to klauncher. Message did not receive a reply (timeout by message host)


Any ideas what's wrong anyone?
Quote

Host/Kernel/OS  "westfield" running Linux 3.3-0.towo.1-siduction-amd64 x86_64 [ sidux 2008-04 Πόντος - kde-lite - (200812222256) ]
CPU Info        2x AMD Athlon II X2 240 1024 KB cache flags( sse3 ht nx lm svm ) clocked at [ 800.000 MHz ]
Videocard       nVidia C61 [GeForce 7025 / nForce 630a]  X.Org 1.11.4  [ 1680x1050@50.0hz ]
Network cards   nVidia MCP61
Processes 156 | Uptime 1:06 | Memory 1017.9/3708.0MB | HDD WDC WD2500AAJB-0 Size 250GB (27%used) | GLX Renderer GeForce 7025 / nForce 630a/integrated/SSE2 | GLX Version 2.1.2 NVIDIA 295.20 | Client Shell | Infobash v3.37

Offline dibl

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generic-usb failure?
« Reply #1 on: 2012/03/20, 14:05:02 »
It must be a hardware-specific issue of some kind.  Here I have 4 USB devices connected full time, and no apparent problem with the new kernel:


Code: [Select]
root@imerabox:/var/log# cat kern.log | grep usb
Mar 20 08:43:39 imerabox kernel: [    0.677915] usbcore: registered new interface driver usbfs
Mar 20 08:43:39 imerabox kernel: [    0.679288] usbcore: registered new interface driver hub
Mar 20 08:43:39 imerabox kernel: [    0.679883] usbcore: registered new device driver usb
Mar 20 08:43:39 imerabox kernel: [    0.680925] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
Mar 20 08:43:39 imerabox kernel: [    0.680927] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Mar 20 08:43:39 imerabox kernel: [    0.680930] usb usb1: Product: xHCI Host Controller
Mar 20 08:43:39 imerabox kernel: [    0.680932] usb usb1: Manufacturer: Linux 3.3-0.towo.1-siduction-amd64 xhci_hcd
Mar 20 08:43:39 imerabox kernel: [    0.680935] usb usb1: SerialNumber: 0000:02:00.0
Mar 20 08:43:39 imerabox kernel: [    0.684039] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003
Mar 20 08:43:39 imerabox kernel: [    0.684043] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Mar 20 08:43:39 imerabox kernel: [    0.684045] usb usb2: Product: xHCI Host Controller
Mar 20 08:43:39 imerabox kernel: [    0.684047] usb usb2: Manufacturer: Linux 3.3-0.towo.1-siduction-amd64 xhci_hcd
Mar 20 08:43:39 imerabox kernel: [    0.684050] usb usb2: SerialNumber: 0000:02:00.0
Mar 20 08:43:39 imerabox kernel: [    0.697321] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
Mar 20 08:43:39 imerabox kernel: [    0.697323] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Mar 20 08:43:39 imerabox kernel: [    0.697325] usb usb3: Product: EHCI Host Controller
Mar 20 08:43:39 imerabox kernel: [    0.697327] usb usb3: Manufacturer: Linux 3.3-0.towo.1-siduction-amd64 ehci_hcd
Mar 20 08:43:39 imerabox kernel: [    0.697328] usb usb3: SerialNumber: 0000:00:1a.7
Mar 20 08:43:39 imerabox kernel: [    0.707309] usb usb4: New USB device found, idVendor=1d6b, idProduct=0002
Mar 20 08:43:39 imerabox kernel: [    0.707311] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Mar 20 08:43:39 imerabox kernel: [    0.707312] usb usb4: Product: EHCI Host Controller
Mar 20 08:43:39 imerabox kernel: [    0.707313] usb usb4: Manufacturer: Linux 3.3-0.towo.1-siduction-amd64 ehci_hcd
Mar 20 08:43:39 imerabox kernel: [    0.707315] usb usb4: SerialNumber: 0000:00:1d.7
Mar 20 08:43:39 imerabox kernel: [    0.707529] usb usb5: New USB device found, idVendor=1d6b, idProduct=0001
Mar 20 08:43:39 imerabox kernel: [    0.707530] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Mar 20 08:43:39 imerabox kernel: [    0.707532] usb usb5: Product: UHCI Host Controller
Mar 20 08:43:39 imerabox kernel: [    0.707533] usb usb5: Manufacturer: Linux 3.3-0.towo.1-siduction-amd64 uhci_hcd
Mar 20 08:43:39 imerabox kernel: [    0.707534] usb usb5: SerialNumber: 0000:00:1a.0
Mar 20 08:43:39 imerabox kernel: [    0.707731] usb usb6: New USB device found, idVendor=1d6b, idProduct=0001
Mar 20 08:43:39 imerabox kernel: [    0.707733] usb usb6: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Mar 20 08:43:39 imerabox kernel: [    0.707734] usb usb6: Product: UHCI Host Controller
Mar 20 08:43:39 imerabox kernel: [    0.707736] usb usb6: Manufacturer: Linux 3.3-0.towo.1-siduction-amd64 uhci_hcd
Mar 20 08:43:39 imerabox kernel: [    0.707737] usb usb6: SerialNumber: 0000:00:1a.1
Mar 20 08:43:39 imerabox kernel: [    0.707894] usb usb7: New USB device found, idVendor=1d6b, idProduct=0001
Mar 20 08:43:39 imerabox kernel: [    0.707895] usb usb7: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Mar 20 08:43:39 imerabox kernel: [    0.707896] usb usb7: Product: UHCI Host Controller
Mar 20 08:43:39 imerabox kernel: [    0.707898] usb usb7: Manufacturer: Linux 3.3-0.towo.1-siduction-amd64 uhci_hcd
Mar 20 08:43:39 imerabox kernel: [    0.707899] usb usb7: SerialNumber: 0000:00:1a.2
Mar 20 08:43:39 imerabox kernel: [    0.708083] usb usb8: New USB device found, idVendor=1d6b, idProduct=0001
Mar 20 08:43:39 imerabox kernel: [    0.708085] usb usb8: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Mar 20 08:43:39 imerabox kernel: [    0.708086] usb usb8: Product: UHCI Host Controller
Mar 20 08:43:39 imerabox kernel: [    0.708087] usb usb8: Manufacturer: Linux 3.3-0.towo.1-siduction-amd64 uhci_hcd
Mar 20 08:43:39 imerabox kernel: [    0.708089] usb usb8: SerialNumber: 0000:00:1d.0
Mar 20 08:43:39 imerabox kernel: [    0.708261] usb usb9: New USB device found, idVendor=1d6b, idProduct=0001
Mar 20 08:43:39 imerabox kernel: [    0.708263] usb usb9: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Mar 20 08:43:39 imerabox kernel: [    0.708264] usb usb9: Product: UHCI Host Controller
Mar 20 08:43:39 imerabox kernel: [    0.708266] usb usb9: Manufacturer: Linux 3.3-0.towo.1-siduction-amd64 uhci_hcd
Mar 20 08:43:39 imerabox kernel: [    0.708267] usb usb9: SerialNumber: 0000:00:1d.1
Mar 20 08:43:39 imerabox kernel: [    0.708451] usb usb10: New USB device found, idVendor=1d6b, idProduct=0001
Mar 20 08:43:39 imerabox kernel: [    0.708453] usb usb10: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Mar 20 08:43:39 imerabox kernel: [    0.708454] usb usb10: Product: UHCI Host Controller
Mar 20 08:43:39 imerabox kernel: [    0.708455] usb usb10: Manufacturer: Linux 3.3-0.towo.1-siduction-amd64 uhci_hcd
Mar 20 08:43:39 imerabox kernel: [    0.708457] usb usb10: SerialNumber: 0000:00:1d.2
Mar 20 08:43:39 imerabox kernel: [    1.099946] usb 3-3: new high-speed USB device number 3 using ehci_hcd
Mar 20 08:43:39 imerabox kernel: [    1.215475] usb 3-3: New USB device found, idVendor=04a9, idProduct=10a8
Mar 20 08:43:39 imerabox kernel: [    1.215476] usb 3-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Mar 20 08:43:39 imerabox kernel: [    1.215478] usb 3-3: Product: iP6220D
Mar 20 08:43:39 imerabox kernel: [    1.215479] usb 3-3: Manufacturer: Canon
Mar 20 08:43:39 imerabox kernel: [    1.215480] usb 3-3: SerialNumber: A0287B
Mar 20 08:43:39 imerabox kernel: [    1.217236] usbcore: registered new interface driver uas
Mar 20 08:43:39 imerabox kernel: [    1.420849] usb 5-1: new full-speed USB device number 2 using uhci_hcd
Mar 20 08:43:39 imerabox kernel: [    1.595567] usb 5-1: New USB device found, idVendor=046d, idProduct=08d7
Mar 20 08:43:39 imerabox kernel: [    1.595571] usb 5-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
Mar 20 08:43:39 imerabox kernel: [    1.941120] usb 9-1: new low-speed USB device number 2 using uhci_hcd
Mar 20 08:43:39 imerabox kernel: [    2.112522] usb 9-1: New USB device found, idVendor=045e, idProduct=00db
Mar 20 08:43:39 imerabox kernel: [    2.112525] usb 9-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Mar 20 08:43:39 imerabox kernel: [    2.112527] usb 9-1: Product: Natural® Ergonomic Keyboard 4000
Mar 20 08:43:39 imerabox kernel: [    2.112529] usb 9-1: Manufacturer: Microsoft
Mar 20 08:43:39 imerabox kernel: [    2.120099] generic-usb 0003:04A9:10A8.0001: hiddev0,hidraw0: USB HID v1.10 Device [Canon iP6220D] on usb-0000:00:1a.7-3/input2
Mar 20 08:43:39 imerabox kernel: [    2.120176] usbcore: registered new interface driver usbhid
Mar 20 08:43:39 imerabox kernel: [    2.120178] usbhid: USB HID core driver
Mar 20 08:43:39 imerabox kernel: [   10.774998] scsi18 : usb-storage 3-3:1.1
Mar 20 08:43:39 imerabox kernel: [   10.775062] usbcore: registered new interface driver usb-storage
Mar 20 08:43:39 imerabox kernel: [   10.788078] input: Microsoft Natural® Ergonomic Keyboard 4000 as /devices/pci0000:00/0000:00:1d.1/usb9/9-1/9-1:1.0/input/input0
Mar 20 08:43:39 imerabox kernel: [   10.788109] microsoft 0003:045E:00DB.0002: input,hidraw1: USB HID v1.11 Keyboard [Microsoft Natural® Ergonomic Keyboard 4000] on usb-0000:00:1d.1-1/input0
Mar 20 08:43:39 imerabox kernel: [   10.812051] input: Microsoft Natural® Ergonomic Keyboard 4000 as /devices/pci0000:00/0000:00:1d.1/usb9/9-1/9-1:1.1/input/input1
Mar 20 08:43:39 imerabox kernel: [   10.812156] microsoft 0003:045E:00DB.0003: input,hidraw2: USB HID v1.11 Device [Microsoft Natural® Ergonomic Keyboard 4000] on usb-0000:00:1d.1-1/input1
Mar 20 08:43:39 imerabox kernel: [   11.291908] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x10A8
Mar 20 08:43:39 imerabox kernel: [   11.291920] usbcore: registered new interface driver usblp
Mar 20 08:43:39 imerabox kernel: [   12.193530] input: zc3xx as /devices/pci0000:00/0000:00:1a.0/usb5/5-1/input/input18
Mar 20 08:43:39 imerabox kernel: [   12.193835] usbcore: registered new interface driver zc3xx
Mar 20 08:43:39 imerabox kernel: [   12.196298] usbcore: registered new interface driver snd-usb-audio
Mar 20 08:43:43 imerabox kernel: [   20.524564] usblp0: removed
Mar 20 08:43:43 imerabox kernel: [   20.527421] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x10A8


I just now plugged in a USB flash drive, and device notifier popped up as expected.  Here is the system:

Code: [Select]
Host/Kernel/OS  "imerabox" running Linux 3.3-0.towo.1-siduction-amd64 x86_64 [ aptosid 2011-02 Ἡμέρα - kde-lite - (201107131633) ]                                                                                                              
CPU Info        8x Intel Core i7 950 @ 8192 KB cache flags( sse3 ht nx lm vmx ) clocked at [ 4217.159 MHz ]            
Videocard       nVidia GF100 [GeForce GTX 480]  X.Org 1.11.4  [ 1920x1200@50.0hz ]                                      
Network cards   Marvell 88E8056 PCI-E Gigabit Ethernet Controller, at port: d800                                        
Processes 301 | Uptime 20min | Memory 1458.8/5966.5MB | HDD OCZ-REVODRIVE,OCZ-REVODRIVE,KINGSTON SS100S2,WDC WD1002FAEX-0,WDC WD1002FAEX-0 Size 2140GB (3%used) | GLX Renderer GeForce GTX 480/PCIe/SSE2 | GLX Version 4.2.0 NVIDIA 295.20 | Client Shell | Infobash v3.37
System76 Oryx Pro, Intel Core i7-11800H, SSD 970 EVO Plus;  Asus ROG STRIX X299-E, Core i7-7740X, Nvidia GTX-1060, dual monitors, SSD 860 EVO

Offline clubex

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generic-usb failure?
« Reply #2 on: 2012/03/20, 14:48:01 »
I didn't notice anything wrong with the usb ports until after the kernel upgrade. In fact I used one of those same usb ports to transport data to a usb stick a while before I did the kernel upgrade

I suppose it could be a coincidence (hardware failure just before or immediately after a kernel upgrade) but it seems a long shot to me.

Still unless anyone else comes up with the same problem I'll take the box apart tomorrow, see what gives and report back.

Offline dibl

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generic-usb failure?
« Reply #3 on: 2012/03/20, 14:55:55 »
Do you still have the previous kernel?  If so, try booting that one and see whether you have the USB problem or not.  If the problem goes away with the previous kernel running, then you will know it is an issue with the new kernel.  If your USB is still broken when the previous kernel is running, then you will know you have something broken in the hardware.
System76 Oryx Pro, Intel Core i7-11800H, SSD 970 EVO Plus;  Asus ROG STRIX X299-E, Core i7-7740X, Nvidia GTX-1060, dual monitors, SSD 860 EVO

Offline towo

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generic-usb failure?
« Reply #4 on: 2012/03/20, 14:56:11 »
Boot the 3.2-kernel and look, if the errors are gone.
Ich gehe nicht zum Karneval, ich verleihe nur manchmal mein Gesicht.

Offline clubex

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generic-usb failure?
« Reply #5 on: 2012/03/20, 15:35:10 »
towo:
I was trying the previous kernel as you were posting.

Indeed the dolphin problem did disappear when using the previous kernel. All usb ports behave as normal with kernel Linux 3.2-10.towo.1-siduction-amd64 x86_64.

Later today I'll try looking through the kernel log to see if I can find what differences occur when booting into the the two kernels. If I find anything I'll report back.

For what it's worth the kernel log lines I quoted appear in the log for at least the last 2 days. Which suggest to me the generic-usb failure it indicates and the dolphin problem are unrelated. The former perhaps suggesting there might be an incipient hardware fault which I'll look into tomorrow.

Offline clubex

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generic-usb failure?
« Reply #6 on: 2012/03/20, 17:36:28 »
Had to shut down for a short while. On start up dolphin problem disappeared.

Now the lines in the kernel log really do suggest this is indeed an incipient hardware fault.

Thanks towo and dibl.