Siduction Forum

Siduction Forum => Software - Support => Topic started by: O.G. on 2012/04/06, 16:14:13

Title: cups problem pdf only - Konica Minolta
Post by: O.G. on 2012/04/06, 16:14:13
Hello

First I would like to thank the siduction team for their work.
I recently erased LMDE and install Siduction.
Everything is ok, I recover my home, reinstall my needs
(Texlive 2011, emacs, mail, etc.).

Yesterday I had to print. In my lab we have Konica Minolta
Bizhub 453 (which is not very intuitive and with a low
linux support, ppd has KMDuplex field instead Duplex).
And then I had problems. I made a lot of changes
(cups from testing), reinstall sid cups. So it is a
little bit confused.
I think that everything is well sid installed. My problems are
0) Cups can printed the cups tested page
1) Konica-Minolta hangs/freezes when I want to print a pdf file
1') with Generic PS ppd, sometimes I printed only 3 pages
sometime freeze of the printer
2) no problem when I print a ps file

Similarly my laptop is under Semplice (another sid based distribution) and it is the same.

The pdf is produced with TeXlive 2011. No error message from
Okular or Evince pdf viewers.

With LMDE I had no problems.

Any ideas ?
Thanks for advance

Olivier

edit : I can make another test on next Tuesday. Have a nice week-end !
Title: cups problem pdf only - Konica Minolta
Post by: devil on 2012/04/06, 16:21:28
Quote
With LMDE I had no problems.
The important word here is'had'. Now LMDE might have the same problem.
Can you access any log through localhost:631?

greetz
devil
Title: RE: cups problem pdf only - Konica Minolta
Post by: O.G. on 2012/04/06, 16:37:31
Thanks for your very wuick answer


Before to quit I make another test
1) pdf file coming from a scan : one page and it is ok
2) pdf file coming from internet and produced by a pdflatex : not ok
3) doc file with libreoffice : not ok

Unfortunatly no significant error message through
localhost:631.
Perhaps, when I tried through cups to question
printer to have options
Quote
D [06/Apr/2012:10:59:37 +0200] [Job 5] Started filter /usr/lib/cups/filter/commandtops (PID 25254)
D [06/Apr/2012:10:59:37 +0200] [Job 5] Started backend /usr/lib/cups/backend/lpd (PID 25255)
D [06/Apr/2012:10:59:37 +0200] [Job 5] STATE: +connecting-to-device
D [06/Apr/2012:10:59:37 +0200] [Job 5] Looking up "10.196.162.28"...
D [06/Apr/2012:10:59:37 +0200] [Job 5] backendWaitLoop(snmp_fd=5, addr=0x7f7107362a28, side_cb=0x7f71068de9a0)
D [06/Apr/2012:10:59:37 +0200] [Job 5] Unable to auto-configure PostScript Printer - no bidirectional I/O available!
D [06/Apr/2012:10:59:37 +0200] [Job 5] End of messages
D [06/Apr/2012:10:59:37 +0200] [Job 5] printer-state=3(idle)
D [06/Apr/2012:10:59:37 +0200] [Job 5] printer-state-message="/usr/lib/cups/filter/commandtops failed"
D [06/Apr/2012:10:59:37 +0200] [Job 5] printer-state-reasons=none

Hopefully I can print postscript file. But it was not
natural to test postscript. A collegue had the same
problem with the latest beta of Ubuntu, but a very recent update/upgrade seems to leave this bug.
cups ubuntu/beta and cups sid are the same.
So what could be the origine of this problem ?

Have a nice week-end
O.G.
Title: RE: cups problem pdf only - Konica Minolta
Post by: devil on 2012/04/06, 16:40:19
googling for:
QuoteUnable to auto-configure PostScript Printer - no bidirectional I/O available!
gives quite some hints.

greetz
devil
Title: RE: cups problem pdf only - Konica Minolta
Post by: O.G. on 2012/04/06, 21:29:31
Hello

Thanks for the right googling sentence.

Sorry but I complete my previous post after your answer,
I hope you read it.

The problem is strange (scan pdf ok, pdflatex/office not ok,
ps ok and freeze of the printer).
On Tuesday what do you think about
0) bidirectional I/O hint
1) testing the old network HP laser printer
2) discuss with my ubuntu/beta colleague
3) install the cups package coming from debian stable
4) bug report ?

Next week I have to print :)

O.G.
Title: RE: cups problem pdf only - Konica Minolta
Post by: O.G. on 2012/04/10, 13:41:05
Hello

Go back with cups problem.

First I installed the old HP Laserjet 9040
with foomatic/postscript driver and
a pdf file (which hangs the Konica-Minolta)
is well printed.

With the Konica-Minolta, a very few pdf can be printed,
for example a one page pdf from the administration,
a 2 pages pdflatex file, a one page scanned pdf.

But a large part of pdf files cannot be printed
(freeze of the printer)
- pdf file from the administration (concatenate some
pdf file)
- pdf file coming from pdflatex

If I take a pdf file which cannot be printed
1) I am able to print with acroread
2) I am able to print the ps coming from pdf2ps
3) I cannot print the ps coming from pdftops

Perhaps it is due to cups-filter, gs and also a
printer which does not understand very well postscript.

O.G.
Title: RE: cups problem pdf only - Konica Minolta
Post by: O.G. on 2012/05/18, 21:29:12
Hello

Some news about this problem. Since I was frequently in my office room
and since I am not used with bug-report I survive with pdftops.

I noticed recently some similar problems on a debian.user.french.

I read the list of modifications of cups-filter. One point is very interesting:
Quote
- pdftops: Allow selection whether Ghostscript or Poppler is used
       at runtime, setting the "pdftops-renderer" option to "gs" or
       "pdftops". This way one can switch to Poppler per-queue if
there
       are incompatibilities with certain PostScript printers.
With the documentation of cups-filter I try to print
a non-printable-KM pdf file with

lpr -o pdftops-renderer=pdftops fulltext\ \(10\).pdf

and everything is OK.
So I have to add this option to my printer-queue (next week).

O.G.
Title: THANK YOU!!
Post by: DPS on 2013/02/20, 19:41:41
Thanks Oliver! I've been having the same problem till I found your answer! Thanks a lot!
Though I was having the problem with Archlinux.